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Forums / Technical Support

Problems conection
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Technical Support: Problems conection
Diiegos
Created by: diiegos

9/19 @ 12:56pm (EST) |UTC - 5:00
Posts: 287


Is there a problem on the site? I am trying to enter my model Dann Saenz's room and I cannot see him, if I can write to him but not see him, I get a message that says a connection with the room could not be established, I don't know what is happening, please help, thank you
Quote
Created by: vscustomerservice

9/19 @ 1:03pm (EST) |UTC - 5:00
Posts: 839


Is there a problem on the site? I am trying to enter my model Dann Saenz's room and I cannot see him, if I can write to him but not see him, I get a message that says a connection with the room could not be established, I don't know what is happening, please help, thank you


Thank you for contacting us about this issue. To resolve this please try closing all windows/tabs with our site open, clear your cookies and cache then try again. If the issue persists please email us at customerservice@vsmedia.com for further assistance.

-AM


Quote
Diiegos
Created by: diiegos

9/19 @ 1:06pm (EST) |UTC - 5:00
Posts: 287



Thank you for contacting us about this issue. To resolve this please try closing all windows/tabs with our site open, clear your cookies and cache then try again. If the issue persists please email us at customerservice@vsmedia.com for further assistance.

-AM






Thank you very much, everything was resolved, the model contacted you and everything was fine now
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